Privacy Policy
At DoctiPlus, safeguarding your personal privacy is more than a policy—it is a core principle that defines how we operate. This Privacy Policy explains how we collect, use, share, and safeguard information when you use our services, including doctor search, appointment booking for in-person and video consultations, and related features on doctiplus.net. By using Doctiplus, you agree to the practices described here.
Information We Collect
We may collect the following categories of information when you use Doctiplus:
- Personal information — name, email address, phone number, account credentials (if you register).
- Booking & health-related details — reason for visit, preferred consultation type (in-person or video), appointment preferences, and messages sent to providers through our platform.
- Payment & transactional data — limited information necessary to process bookings and related payments (processed by trusted payment partners).
- Technical data — IP address, device/browser type, pages viewed, and usage analytics.
- Communications — messages you send through forms or email (e.g., doctipluss@gmail.com).
Note: Doctiplus is not a medical provider. Any medical advice or treatment is provided by the doctor or clinic you choose.
How We Use Your Information
- To operate and improve our doctor search and booking services.
- To process and confirm appointments, including reminders and updates.
- To facilitate in-person and video consultation bookings with your selected providers.
- To personalize search results and user experience.
- To maintain platform security, detect and prevent fraud, and meet all applicable legal and regulatory obligations.
- To respond to your requests and provide support.
Data Retention
- We retain personal data only as long as necessary to provide services and for legitimate business or legal purposes.
- You have the right to request the removal of your account or any personal information we hold (see Your rights).
- Records related to bookings may be retained to meet legal or regulatory requirements.
Security
We implement safeguards such as encryption in transit, secure hosting, access controls, and regular monitoring. No online system can be guaranteed 100% secure, so please use strong passwords and keep your credentials confidential.
Your Rights
Based on your geographic location, you may have access to certain rights, such as:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Receive a copy of your data (portability).
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at doctipluss@gmail.com. We may need to verify your identity before fulfilling requests.
Third-Party Links
Doctiplus may contain links to third-party websites or services (e.g., clinics, pharmacies). DoctiPlus does not control or assume responsibility for the privacy practices of third-party services. We recommend reviewing their privacy policies.
Children’s Privacy
Children under 16 are not the intended audience of our services, and we do not knowingly obtain their data. If you believe a child has provided personal data to us, please contact us so we can delete it.
International Data Transfers
Processing of your information may occur internationally, outside your country of residence. We take steps to ensure appropriate protections are in place in accordance with applicable laws for cross-border transfers.
Changes to This Privacy Policy
From time to time, this Privacy Policy may change, with any updates posted on this page along with the revised date. Your continued use of Doctiplus after changes means you accept the updated policy.
Contact Us
Questions or requests about this Privacy Policy?
- Email: doctipluss@gmail.com