Terms and Conditions

Welcome to DoctiPlus. By using our healthcare platform, you agree to these terms and conditions. Please read them carefully as they govern your access to and use of our medical services, consultations, and health management tools. These terms ensure a safe, secure, and professional healthcare experience for all users.

Acceptance of Terms

By accessing or using DoctiPlus services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

Medical Services

DoctiPlus provides telemedicine consultations, health monitoring, and medical information services through licensed healthcare professionals. Our services are intended to supplement, not replace, the relationship between you and your primary healthcare provider.

User Responsibilities

  • Provide accurate and complete medical information
  • Use services only for legitimate medical purposes
  • Maintain confidentiality of your account credentials
  • Follow prescribed treatments and medical advice responsibly

Privacy & Data Protection

We are committed to protecting your personal health information in accordance with HIPAA regulations and applicable privacy laws. Your medical data is encrypted, securely stored, and only shared with authorized healthcare professionals involved in your care.

Key Terms You Should Know

1 Emergency services are not provided through DoctiPlus. Call emergency services for urgent medical needs.

2 Prescriptions may be provided by licensed physicians based on consultation and medical necessity.

3 All consultations are recorded for quality assurance and regulatory compliance purposes.

4 Users must be 18 years or older, or have parental consent for minors accessing services.

Terms & Conditions FAQ

We may suspend or terminate your account, restrict access to services, or take legal action if terms are violated. We'll provide notice when possible and work with you to resolve issues.
Yes, we may update these terms periodically. Users will be notified of significant changes via email or platform notification at least 30 days before changes take effect.
DoctiPlus cannot provide emergency care, perform physical examinations, or replace in-person medical visits when clinically necessary. Some conditions require hands-on evaluation by a local healthcare provider.
Consultation fees are charged at the time of booking. Refunds may be available for cancelled appointments with 24+ hours notice or technical issues that prevent service delivery.
You own your medical records and health data. DoctiPlus serves as a secure custodian, providing access to you and your authorized healthcare providers while maintaining strict privacy protections.
These terms are governed by the laws of [Your Jurisdiction] and any disputes will be resolved through binding arbitration or courts in [Your Location], unless prohibited by local law.

Questions About Our Terms?

If you have questions about these Terms and Conditions or need clarification on any policies, please contact our legal team. We typically respond within 1-2 business days.

Thank you! Your inquiry has been sent to our legal team. Please check the required fields and try again.

Last updated: [Date]. Use DoctiPlus responsibly and in accordance with these terms for the best healthcare experience.

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