Dr Shan

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77 Articles

What Medical Practices Get Wrong About Patient Email

Email is the most heavily used tool in most clinics and the least examined. Appointment confirmations, referral letters, lab results,…

By Dr Shan

How Digital Patient Scheduling Reduces Waiting Times

The appointment I needed most is one I never actually booked, and the reason is embarrassingly small. My old clinic…

By Dr Shan

How to Plan Health Cover for Long-Term Conditions Like BP, Thyroid and Asthma

I learned how to plan health cover the expensive way, standing at a hospital billing counter while a polite man…

By Dr Shan

Why Healthcare Providers Choose Medical Director Co Services for Clinical Oversight

Ask a clinic owner what a medical director actually does and the answer usually involves paperwork. Someone signs the standing…

By Dr Shan

Sharing Behavioral Health Data Without Breaking 42 CFR Part 2

It is 2 a.m., and a patient comes into the emergency department confused, carrying a handful of medications, with a…

By Dr Shan

How to Choose a Specialty Infusion Center: Factors That Matter Beyond Location

A shorter drive genuinely helps, especially when treatment comes around every few weeks, and fatigue is already part of the…

By Dr Shan

Top 5 Care Management Analytics Platforms for 2026

Every hospital, health plan, and accountable care organization is sitting on more data than it can use. Clinical notes, lab…

By Dr Shan

Strategic Planning and Operational Support in Clinical Development

A clinical trial can look orderly from the outside. There is a protocol, a list of sites, a study schedule,…

By Dr Shan