It is 2 a.m., and a patient comes into the emergency department confused, carrying a handful of medications, with a…
A shorter drive genuinely helps, especially when treatment comes around every few weeks, and fatigue is already part of the…
Every hospital, health plan, and accountable care organization is sitting on more data than it can use. Clinical notes, lab…
A clinical trial can look orderly from the outside. There is a protocol, a list of sites, a study schedule,…
Walk into a well-run aesthetic clinic, and everything up front is engineered to disarm you. Soft lighting, warm greetings, a…
Healthcare outreach needs more care than ordinary B2B email. A badly managed campaign can damage a sender’s reputation, confuse recipients,…
Putting parents, a spouse, and children under one health insurance policy sounds wonderfully tidy. There is one premium, one renewal…
Ask anyone who has worked a night shift in a transfusion service, and they will tell you the same thing:…
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